Privacy policy
This policy explains how IGRAJ POŠTENO d.o.o. handles personal data we receive through the BIOHAZARD website or by phone.
Controller
Personal data is controlled by IGRAJ POŠTENO d.o.o., Groharjeva ulica 7, 2000 Maribor. Email: info@biohazard.si, phone +386 70 509 544.
What we collect
If you write to us or send an enquiry, we may receive your name, phone and/or email, location, a description of the situation, and optional photos. On a call we process what you tell us. The site host may also log basic technical data (such as IP, time and page) so the site can run and stay secure. Google Analytics may process visit data (such as page, device, approximate location and cookie identifiers). There are no user accounts in this phase.
Purpose
We use the data to reply to enquiries, arrange a site visit, prepare an offer, and carry out the service if we agree to work with you. We use visit data to understand how the site is used and to improve it.
Legal basis
We process data for steps before a contract and for our legitimate interest in answering enquiries. We process optional photos because you send them to us. Visit measurement with Google Analytics is based on our legitimate interest in understanding how the site is used.
How long we keep data
We keep data only as long as needed to handle the enquiry, deliver the service and meet legal duties (for example accounting). We then delete or anonymise it.
Sharing
We do not sell data. We share it only with providers needed to run the site and email, or if the law requires it. We use Google Analytics (Google LLC) to measure visits; Google may process data outside the EU. Submitting the form may use anti-spam protection.
Your rights
You can ask for access, correction, deletion, restriction or to object. You can also complain to the Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec).
What is not included yet
There is no account login in this phase. We do not use advertising cookies.
Privacy contact
For privacy questions, email info@biohazard.si.